While the food here is pretty consistent, it is a chain restaurant after all, the service is spotty at best. Pizza Hut is my favorite chain for pizza. I know, I know, but it's a childhood thing so be gentle here. Every other order I get from here is either wrong, cold, or takes forever.
Today I went in to pick up a couple of pizzas for my kiddos. While I was waiting for the clerk to finish with a couple dining in I noticed that there were signs all over the counter saying that there was now a charge for cheese and peppers. Let me rephrase that, it said, "Now available for purchase". Sneaky, huh? I don't know why exactly but this totally rubs me the wrong way. I have both of these items at home so I didn't have to purchase any but I would have been pretty ticked to pay almost an extra dollar for some fake parm! What's next? McDonald's charging for ketchup packets? They said it's because people take too many and then just throw them away. I'm sure that happens often and it's unfortunate but a part of the business. I'm going to be in trouble if Starbucks starts charging for cream and sugar.
I think I'll find a different location to use. If they are that hard up for cash that they need to charge for cheese and peppers who knows what other short cuts they're taking.