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  • Worst car rental experience. Rented on line did not pay attention that it was not McCarran but this location. Had to Uber no big deal and arrived just before closing. No one there, I'm excited but none of employees are and seems like I'm bothering them to be there. Especially since 1st lady asks me to wait and another walks to her computer so I thought she'd be able to help so I can get on my way to a funeral on LA. She said "I have to bring up my computer". No worries, another guy pulls up car. I go to leave and after driving around their parking lot I realized I'm blocked in because all the trucks are blocking the exits to TROPICANA and the other side street. Now I'm irritated as this is ridiculous and I drive up the ramp in front to ask if someone can open the exits because I can't leave. A heavy set lady who I could tell was upset with me told me I wasn't allowed to pull up onto the upper ramp, ok well I need to go and I'm locked in. Like locked inside the car rental and she told me to go to the other side. I drive over there again and guess what, no way out because a huge truck is blocking the exit. I return back and now I'm pissed. I back up and I'm screaming I need a truck moved so I can leave. Now the heavy lady is smoking her cigarette saying she can't here me. Whatever a guy moves a truck and I leave. Immediately I notice there is less than 3/4ths of a tank of gas. Figures. When I return today I hear someone say "she's here." Should have come back with my male backup because I needed one. Some tall thin guy named Mike starts in on me and he even walks up on me like he wants to hit me and believe me he does. Nobody does much except one lady tells him and makes him go to the back. That's the kind of unprofessionalism I can't believe. This guy is lucky I'm not licensed to carry and he makes me want to be. I'll be getting my license to have a gun. That will never happen to me again.
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