Disappointed many times over! Hesitate before hiring to build your pool. I would NOT use them or recommend desert Springs pools.
The following occurred: higher than industry standard landscaping bid (I declined the bid), a 1 foot CRACK in my pool that they will not fix because it meets industry standards (in their own opinion), scupper pots that leak all over the pool deck that they are unable to figure out, and a vacuum that sits in one spot most of the day in the pool. The vacuum issue has improved street multiple experimental attempts (and head scratching). They were very behind in completing the pool and this does not seem to bother them, it's business as usual. The pool designer was good, the supervisor, Joe, is hard working and amicable. My family enjoys the pool and spa, it's eye pleasing; very disappointed in the business model and dynamics of standing behind the product.
Some issues have been resolved. Crack fixed. Vacuum replaced and working well.