We went to BRGR last night with high hopes of simple but delicious food. I had heard it was very good. Had to wait about 30 minutes for a table (they don't take reservations for small parties). When we were finally seated, they took us up two flights of stairs to what I believe in warmer weather is an open air roof deck. They enclose it and add heaters to accommodate the crowds. It took a while for anyone to even acknowledge us and get drinks. We ordered everything all at once. One of us ordered the "Average Joe", one of us ordered the "Schrooms Burger" and I ordered the Salmon Burger. We also ordered some of the burger fries. It was all just average. By the time I food actually got to the table, it wasn't hot, just mildly warm.
I guess I should mention that the service we received was just plain horrible. I know it was a Saturday night, but at one point, when it was clear that nobody was going to refill our drinks, my boyfriend actually had to get up and walk over to the bar and ask for a refill. After our food was delivered, we never saw another server. Nobody cleared the dishes away. Nobody came by to ask how everything was. We waited and waited for someone to give us a check so we could get the hell out of there. Suddenly our original server showed up...a bit befuddled and apologized to us because he said he "forgot" that we were his table. I felt kind of bad for him at one point when he kept apologizing and offering us dessert. Too late. It was only a so so food experience. No need to go back.