I never write bad reviews, but my experience was absolutely terrible.
I made an appointment to board my dog for a few days. The day before her stay, I went in to ask a few questions and thank God I did. The man working in the Pet Hotel was so unbelievably rude and had a terrible attitude and demeanor. The entire time I was speaking to him all I could think was, "This is the man who will be taking care of my dog." This man should be let nowhere near animals. When you board your beloved pet, you want to know that they will be treated with love and affection. This is not the place.
I immediately cancelled my appointment.