Horrible service today. Love the burgers but service was terrible and left with no food. Had the Aloha festival this weekend and thought I would get a burger instead of standing in long lines at the festival with my son. I sat down and ordered a burger right away. Server brought waters and never saw her again. Asked the hostess after 25min if the food was going to be longer and she said she would see. Another 10 minutes go by and still no one comes by or checks on us again. Ended up leaving after 35-40minutes. I could understand if it was busy but there were only two other tables with people at them in the front and only couple people outside. Don't think I'll go back again after being disappointed by the service.