Ok have tried and tried and tried to like Freed's bakery. Their customer service is great, their fresh cookies and the other items in the case are also good. What I am not impressed with is the specialty cakes. I have gotten 3 cakes from there for birthdays. Not one of them tasted the way they did at the cake tasting. They are beautiful, but what I do not like is the dryness of the cake when you get it home. I think they bake the cake and then leave it for too long before they decorate it and then the cake is dry and no good. I LOVED the cake at the cake tasting, but NEVER impressed with the cake that I bring home.