So I went in on a Sunday, pry my fault for not calling first but, they were so busy. I walked up to the "sell your clothes" counter and the lady told me they weren't excepting clothes today because they we behind from all the clothes they got yesterday. Of course I was upset so I may have been a little more bitchy to the lady then I needed to be. I was just very upset that they had the "sell your clothes here" sign out on the street and then didn't accept mine. They told me to come back tomorrow. So I just ate my loss and came back the next day. In my bag of clothes I had 4 brand new pairs of dress pants still with the tags on, turned in my clothes and they said they could not accept them due to the damage, I told them they had never been worn and the tags were still on? When I asked them to point of what was wrong she couldn't even tell me anything... Pry worst store to buy/sell clothes ever. Better selection at Ragstock.