I was searching for a specific pair of shoes for my Man's birthday this Sunday. I emailed feature and they responded immediately and shipped the shoes to me within 3 business days.
**The one issue I have is pretty minor, and this may not be important to everyone but for a when I am gift giving- everything down to the box they come in matters. The original box that the shoes were in was ripped and not very presentable. I was a bit disappointed to see that (given that this is a gift) and the shoes cost nearly 250 dollars ** Hopefully this feedback helps!