Normally this is a pretty good place...great prices, on-time for appointments, hot stone massage with pedi, neck and shoulder massage with mani, cleaner than most, etc. However, the girls that are not busy sit and talk in their native tongue to the girls working on a client. This is distracting and quality is often sacrificed. I've noticed this more when the lady in charge is not there. I expect the same quality and service during each visit...I find this extremely rude and frustrating.