After combing the web for reviews on IPL photofacials, I finally decided to purchase a Groupon deal for 4 photofacials at Laser 528. I was hesitant because there weren't any reviews on yelp, but I found pages and pages of rave reviews on genbook and decided to give it a shot. It was easy to make an appointment online, but they were booked out for the next 2 months. I snagged the next appointment available and then called to check for cancellations. The answering service indicated that I could leave a voice mail or send a text message. I sent a text and quickly received a response. The aesthetician, Lynette, was super friendly and put me on their cancellation list. I haven't gone in for my IPL yet, but so far, my experience with Laser 528 has been friendly, easy and affordable, and I will update this review once I complete my first IPL.