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  • Can I take stars away? If only I could... This firm is terribly unprofessional and absolutely has no compassion or concerns for their unprofessional behavior! Three emails all went unanswered, so I called and spoke to the receptionist about my concern. She assured me that it was an IT issue and they had simply not received the messages. Reasonable enough... So, I scheduled a meeting With Erin for 3pm Monday. She would be calling me. 3pm...crickets. 3:05 - chirp chirp. 3:10 - chirp chirp. 3:15 - chirp chirp. 3:20 - still no call. 3:25 - perhaps another IT issue?! 3:30 - I call them... 3:35 - I'm still on hold waiting...am I in the Twilight Zone?! 3:37 - reception answers and I inquire about why I haven't received a call. Obviously shaken by my inquiry she's scattered and running around while I'm returned to being in hold. 3:42 - I give up. I need real professionals NOT INEPT ONES WHO CAN'T KEEP AN APPOINTMENT! 3:45 - I call back and ask for the managing partner and am told that everyone but reception is in a VERY important meeting and simply cannot be interrupted for any reason. Hence why there was no call. Wow!!! Thanks for that! I now am well aware of my value to this firm as a potential client / client. I'll be taking my law needs elsewhere. There are plenty of decent, professional, and hungry lawyers in the valley! Only worse experience than this was when I was robbed by John Schill of the Schill Law Firm, but at least he ripped me off and looked me in the eyes!
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