Can I take stars away? If only I could...
This firm is terribly unprofessional and absolutely has no compassion or concerns for their unprofessional behavior!
Three emails all went unanswered, so I called and spoke to the receptionist about my concern. She assured me that it was an IT issue and they had simply not received the messages. Reasonable enough...
So, I scheduled a meeting With Erin for 3pm Monday. She would be calling me.
3pm...crickets.
3:05 - chirp chirp.
3:10 - chirp chirp.
3:15 - chirp chirp.
3:20 - still no call.
3:25 - perhaps another IT issue?!
3:30 - I call them...
3:35 - I'm still on hold waiting...am I in the Twilight Zone?!
3:37 - reception answers and I inquire about why I haven't received a call. Obviously shaken by my inquiry she's scattered and running around while I'm returned to being in hold.
3:42 - I give up. I need real professionals NOT INEPT ONES WHO CAN'T KEEP AN APPOINTMENT!
3:45 - I call back and ask for the managing partner and am told that everyone but reception is in a VERY important meeting and simply cannot be interrupted for any reason. Hence why there was no call.
Wow!!! Thanks for that! I now am well aware of my value to this firm as a potential client / client. I'll be taking my law needs elsewhere. There are plenty of decent, professional, and hungry lawyers in the valley!
Only worse experience than this was when I was robbed by John Schill of the Schill Law Firm, but at least he ripped me off and looked me in the eyes!