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  • Before purchasing at Walker, make sure you read the fine print on the back of your receipt. 'Three day' return policy? Seriously? The customer service is no good and I understand why they are only rated 2.5 stars on Yelp. I purchased a rug, returned it because it didn't fit and upgraded to one 2x the original price. They had no problem returning the rug for me because I was upgrading. However, the rug was supposed to be arriving the first week of March. I was told last week that it now wouldn't be in till mid-April. I told my salesperson to just credit my account back because I didn't want to wait 2 months for a rug. I was told that because it was an accessory, I couldn't get my money back, only in-store credit. With so many options out there, I will not spend another dollar at Walker Furniture.
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