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| - I ordered online 40 minutes before close. That part was on me, but I called the place to check if I made the right order because I didn't know if I remembered to change the dropdown menu to say traditional gyro instead of chicken, as well as to make sure the order went through since it was late. I called the number at 12:40 AM and they said they were closed, although they close at 1 AM. The man who answered the phone was also extremely rude, had no idea what I was saying and just kept telling me that they were closed and my order would not be completed. I charged the order on my credit card, so I asked the man if he knew if the card would be charged. He didn't know what I was talking about and spewed a number at me to call.
I did call the number and they reimbursed me for the order, as well as gave me a coupon for future use, which was nice. If this was all that happened, I would be okay with it.
The man who picked up before called me back at 12:50 AM and I missed the call. I called them back at 1:00 AM and the man said that I ordered food and didn't come to pick it up. I told him that I called previously and he said that the restaurant was closed so I thought my food wouldn't be made, but he told me to come pick it up then and it was after hours. I asked if it was okay and if he was sure and he said he was. It took me 8 minutes to get there and when I got there, I pulled up to the drive thru and the man who picked up the phone told me he threw out the food because I came after hours, after he told me it was okay to come.
Anyway, I didn't even try the food, but the customer service and miscommunication was enough for me to never come back.
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