We contacted The Cooling Company at the recommendation of a fellow Yelper and from Yelp reviews. The office staff was very helpful to set up an after hours appointment (although they operate 24/7) as I had not realized the problem until after 5. Ray arrived promptly, even ahead of schedule which is nice when you have AC problems in the Las Vegas summer. Ray was friendly, cordial and cleanliness conscious. He quickly diagnosed the problem and made the fix so we were cooling down in a short period of time. He was very thorough in explaining our options up to and including a new system. I will likely need a whole new system soon and will look to The Cooling Company for further information and bids.