For me, customer service is everything. The better the customer service, the easier it is for me to over-look the little things. The staff at this gym is awesome. They greet me by name and I don't think I've ever left without someone telling me to have a nice day/night. Thanks for not drawing attention to how long it has been since my previous visit, guys!
Sure, they could use some new equipment and the facility as a whole could use some TLC, but the staff has done a great job with what it has. There isn't a meat-market feel to this gym at all. People come here and....ready for it?? WORK OUT!
The only negative thing for me is that the Kids Club was closed at the beginning of the year. I could really use it now that my husband is working nights.