Food is beyond good. The different styles of making their king crabs and lobsters is mind blowing. There is a one menu I'd recommend to those who are going there for the first time (family of 4-8, doesn't matter really). There's a package where you get to try 5 different styles of cooked lobsters - and WOW, blew my mind away. King crab is still my ultimate favourite.
Service is good. I found a long piece of hair one time in our mount of lobsters dish. They placed the lobster by the reception area so that we can see that they are making a fresh dish of lobster for us. They are honest!
People say lunch hour during weekdays is more worth the money; cheaper in other words.
Forgot to add, you should always reserve your table in advance because tons of people go eat there. If you have 2 tables of people, you cannot share food. Both tables must have their own set menu course.
They also give you only 2 hour gap to finish your meal before the next family takes over your table. Dinner starts at 4PM, 6PM, 8PM. Those are the only time gaps available that was given to me every time.