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| - I was the client from hell!!! Well not really but everyone that knows me knows exactly how particular I am about EVERYTHING! So needless to say after doing lots of research I decided to go with Aladdin Roofing. I drove my Sales Consultant ,Tom Quammen crazy. Lets just say that if he can put up with me then he can handle anyone. When we first met I had major, major doubts but he proved me wrong.
There were a few hiccups along the way and I have learned that with contractors, you have to expect some hiccups. One major thing was a scheduling snafu which had me very angry and I let it be known that you have got to keep the lines of communication open at all times, especially with a client like me. Believe me I think that entire company learned from that mistake, but I did not curse anyone out, however I did let them know that I was beyond disappointed.
Fast forward to Monday in which they had a crew of 8 men out to work on getting my roof replaced. Everyone was on time, very friendly and very thorough. They worked diligently for 11 hours and when it was all said and done my roof looks great. Tom was on-site for most of the day making sure that things were getting completed in a timely fashion and made sure that everything was to my liking. The crew cleaned up everything and Tom not only helped with the clean up, but came back the next day just to make sure nothing was missed since it was close to dark when the job was finished as well as to check to make sure that everything was as it was before I got my roof done.
So as of right now, I am very happy with my new roof. The true test will be during a really good rainstorm, but I do believe the job was done efficiently and effectively so I don't forsee any problems
If you are in need of a new roof, make sure to contact Aladdin Roofing and ask for Tom. He will make sure the job is done right and within your budget.
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