The staff and quality of service is wonderful. I highly recommend them. They recently repaired my Jen air cooktop. I spoke with Kristi, she was so helpful! The parts were no longer available but they were able to get the part and fix it. While in the home, I asked the technician to look at my SubZero refrigerator, he found the coils to be dirty. He cleaned the coils, checked all functions of the unit and put me on their annual Spring Clean and Service list.
They are awesome!