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  • I love Zupas! I eat it 4-5 times a week. This location was really disappointing. The first time I went, my soup, salad and sandwich that I ordered was all wrong. I received everything I didn't order. To top that off the girl gave me an attitude, telling me that's not what I told her...like it was my fault. I order the same exact thing every time I go..so I know that's not on me. Also... who actually tells the customer they are wrong and didn't say that?!? Then they completely forgot to give my boyfriend his salad. I decided to try it again tonight, thinking it had been an off day. Everyone there was nice tonight... but they ran out of rolls and didn't tell me until I paid. One of the main reasons I go is because of the bread and soup. I was really upset to find that out. It should be told before you order your food, otherwise I never would have ordered soup. The girl behind me was just as upset about it. One of the girls behind the register was sweet and offered us ciabatta. Then someone, I don't know if it was a shift manager, or what... but she started saying that it wasn't ok to do that and "blaaahh blah blaahh". I was annoyed. You ran out of rolls and this employee was trying to make everyone happy... while the person in charge was saying "no you can't do that". I just spent $30 something on food... you can give me a piece of frickin bread without complaining! When I got home I was realllllyyyy disappointed. I open my salad and it smelled fermented. It literally smells like wine was being made in there. Everything about this salad just looked and tasted bad. I ended up throwing the entire thing away. The only thing that I enjoyed was my soup. This location needs a lot of help.
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