I really want to give them a 2.5. Just left a meeting nearby and I wanted a chicken salad. I came in around 9:30pm during Game 7 of the World Series and the energy was perfect. The place wasn't super crowded but it took longer than normal to order. Then it took a while to pay.
I ordered a Crispy a chicken Salad with Extra Chicken. They never put enough on so I don't mind paying for extra. Of course my food comes out to go and there is No extra chicken. The bartender says "Yeah that does look like the normal amount. I'll go handle it for you." She come back with a container about 5 minutes later and it's even less Chicken than what came on the salad. I guess I should've asked for Double Chicken.
But this is still one of my favorite locations. Good environment, clean, and good Customer Service.