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| - I have been putting up with the store for an entire month since we moved nearby. But now... I have had enough. Regularly I will come to the store after 11 PM in order to pick up some last minute things. Every five minutes from 11 PM until midnight, a checker--
Usually the heavy, middle aged guy with facial hair--
Will get on the store intercom and abruptly remind everyone of when the store is about to close. 15 minutes after 11. 20 minutes after 11. At the bottom of the hour. 20 minutes till 15 minutes till five minutes til....
I get it. We all get it. You want to go home. I started realizing that since absolutely no shopping carts are available after 10:30 PM but it is a disincentive for anybody to buy anything that is more than what one can carry in one's arms....
More than a few times I have felt like a scurrying war-torn refugee out of the eastern bloc trying to hastily select from items on the shelf before the state run store sends their clerks after me angrily....
This is Vegas. Everything is open late. As long as people are making purchases, and patronizing your store, then stay goddamned open and be courteous and ready and accommodate your clients. Don't act like they are being an imposition on you. I am sick of your crap, Albertson's on Rainbow.
If the corporate brand has any sense or vested interest in getting your location into shape, they will enforce decent customer service, and encourage employees who want to try to take an iota of pride in their work. Yes, I know that you are not Trader Joe's or whole foods or a gourmet brand, but you are still frequented by middle-class working people who wish to have the basics in customer service, courtesy, and ease of access to products.
Final warning to get your shit together before I write a letter!
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