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  • I purchased a coffee table and two end tables. I asked the salesman if I could return them if I got them home and didn't like them. He said yes but there was a 20% restocking fee. After I got them home and assembled, I thought they looked cheap but wanted to give it a couple of days before deciding to return them. (They were in an area where they wouldn't be used.) I called a week after purchasing them to proceed with the return, but was told I only had 3 days to return them and now I was outside that window. She said she would try to get management approval and call me back but of course she never called back. They lost quite a good potential customer over this. We just moved here and have now purchased a new living room, dining room, and office (over $8K). Now I am working on the guest room but they won't get any of that business either.
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