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  • Oh Ironwood. I wanted to like you, I really did. I've heard great things about you, know you have terrific acts playing, and even you even host a big band brunch on Sundays. I thought we'd be best friends right off the bat. But it's no good - you're just not the right type of restaurant/venue to play a major role in my life. To begin with, if you're a show venue, then you need more small tables, versus massive group ones. I understand you want to cater for groups, and that you're also a restaurant, but having to share a table with complete strangers, that then talk all the way through a Flamenco performance? While it's not your fault they did, you could of prevented this if you'd just have more small tables. You'd work well for a band, but for a dance performance? Your setup just isn't right. You might also want to stock your bathrooms better - being out of paper towel and soap an hour before the show even starts is pretty sad. And then there was your staff, which made me think you might be very temperamental. Everyone was covering off for each other, which was great. And one of the women serving our table was wonderful - friendly, engaging, and made a point of trying to stay out of people's line of sight when checking in with a table. But the other server was surly, rude, ignored patrons, and took the other half of my table's orders before mine and Chuck B's... despite the fact we had been sitting there waiting to order for 10 minutes before the other group even arrived. So every time I needed to ask for something, I got concerned - I didn't know who I'd be dealing with, Dr Jenkyll or Ms. Hyde. Finally, there was the food. This was where you really didn't live up to your promise Ironwood. I ordered the chicken pizza, Chuck B got the bison burger. I was excited to see what you were like when it comes to food Ironwood, so excited to try to make our friendship work. Instead, you pretty much broke my heart. My pizza should have been wonderful - pesto, apples, cheese, chicken - some of my very favorite things. And yet, everything was so thinly sliced I couldn't differentiate between any textures or tastes. And then the burger - well, apparently the patty was dry, and the bun was soggy. How can I be friends with somewhere that doesn't seem to appreciate or serve good food? Somewhere where I can't depend on the service or room set up to work properly with the event it's hosting? I might be willing to give you another chance, especially if it was for a music event, and I can see how you'd be a great venue if you wanted a party or show venue with a 'raw' edge to it it. So, because of this, and the one awesome waitress, you deserve a 2.5. But I can't praise you any more highly than that, and we'll only be acquaintances, not friends :(
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