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  • Bloody rude arrogant people. I am very upset with this Ganley location, as well as most. To be brief, I visited last week to look at a vehicle. I did not make an appointment to view the car but showed up. I am upset with my visit and I have, unfortunately, been through two cars in two years and looking for my third. I brought my mother since i am very passive and likely to get ripped off (Ganley will if you let them) and we spoke with a Ken. His personality was a little off putting but it was tolerable . Ken and my mother spoke and then when she stepped away to use the bathroom he made some comments about her. That is not alright with me. He was also making comments to the salesman next to him and was 'busting his balls.' You are busting your professionalism you fool. If I wanted to have a sports bar mentality, i would see what is available at Harry Buffalo. I visited several dealerships test driving cars in the last few weeks trying to get a new car before I return to school and I got quoted all over. I visited two Ganley dealerships (Subaru [this dump] and Chevy) and I got 10k and 11k, where my average was around 15k elsewhere. I was told by Ken that the check engine light was on. I cannot say if it was or not but I have been driving that car everyday since I got it a year ago, and I have never seen it come on. I know all the lights illuminate for a second when you first start a GM vehicle but they do not stay on unless there is a issue and the driver command would prompt an issue. You can use whatever tactic you want to rip us off, that is fine, some salesmen are those you would give a christmas card to and some places like this you give the bird to as you drive by in a car you bought from someone else. This is a bird. You don't make comments about someone's mother. I have a hard time understanding where you can come off with that and think you are going to sell a $30,000 vehicle. I would say wholehearted avoid Ganley, Spitzer, and Serpentini and you will find bliss in life. The Manager Freeman is useless as he does not get back to you, I sent him an email two weeks ago hoping to work everything out, I received nothing. What sort of sap do they take us the customers as. Revolution. I would rather get E. Coli at Chipotle then shop here.
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