I'm not sure what I was thinking when I signed up for a membership at this place. The massages ranged from mediocre to pretty good. My problem is with the misleading business practices they use. Supposedly you can cancel at the end of your contract, but due to some red tape, they did not cancel my membership after they received my written notice and continue to charge me 49.95 per month. Now they say I have to pay them for 2 more months of membership or otherwise I guess they'll continue the monthly charges and eventually try to sue me to collect.
If you go to Massage Envy, you'd be wise to avoid signing anything. They don't play fair even if there is some loophole in the contract, I can't believe this is how you create goodwill and ongoing relationships with your customers.