I had an appt with Erica a few days ago. I needed help bad !!prior to going to her the other place I went to completely bleached my whole head to do a color correction. And to top it off I didn't like the end result and stopped at Sallys on the way home and colored over it. Erica and I discussed what would be the best options at this point . And she did a great job!!! She did a color with high lites and she really placed those high lites perfectly! Thank you Erica !!