I am VERY particular about where my 2 dogs go for boarding and grooming. We moved out here about a year ago and have only boarded them 1 other place here and were less than pleased. After much searching and research I went by 4 Paws for an unscheduled tour. I was very impressed with the girl doing the tour (sorry I can't remember her name). She knew every dog there by name and just loved and doted on them. I boarded them during an overnight staycation for us and they were great. They do charge $10 for the flea/tick prevention which is CLEARLY stated on the website and is standard practice for most non-chain boarding facilities. They do allow you to bring your own topical preventative and not pay $10 for theirs it just must be applied in their presence. I am perfectly fine with this as I do NOT want to bring fleas and/or ticks home with me!! Our dogs were skunked a few weeks later and they were very accommodating for getting them in as dogs have to be basically shaved in this instance. The normal groomer (previous review) wasn't available as they book in advance. They did great with a special shampoo and tried to make the cut as cute as possible while still accomplishing the de-skunking purpose. Prices are comparable. I'd rather pay a comparable price and know my fur-babies are in good hands than the cheapest around and worry. We are boarding them for a week while we're on vaca and it will be a relaxing time for us not having to worry about the care they are receiving. The ONLY reason I didn't give 5 stars is because while boarding we like our dogs in day care to socialize them with people and animals but the day care option is kinda pricey for only 2- 30 minute sessions. Otherwise...perfect!