I am not sure how this place has so few ratings that are kinda terrible. I had the best experience here when I was looking for the perfect first bicycle (of my adult life.. huffy's don't count).
After going to a few other shops and feeling like a burden when I explained what I was looking for but I wasn't exactly sure what the best options would be for me, I stumped into Tempe Bicycle as a last resort. What I found was the gorgeous bike I saw online that I had been drooling over, and Debbie, the best sales rep ever.
Every type of bike and their pros and cons were explained to me, without hesitation or impatience and without feeling like I was a burden. Any question I had was answered nicely and with a real explanation rather than trying to blow me off by telling me some made up answer that I wouldn't catch on to.
I was told I could put a down payment on a bike and pay it off in 3 months. Also, if it ended up I didn't want it, I'd get my money back. Really? this is too good to be true, yet I said I'd have to think on it.
I ended up putting a deposit down the next day over the phone with Debbie and she was so nice. She asked me when I would be in to visit my bike again, which I just died over. How cute is that? That's exactly how *I* think!!
On the say I arrived to get my bike I asked a few more questions about the bike such as whether I could put different tires on and some other features of the bike. Debbie then walked me through and helped me get all the accessories I wanted and needed as well as spent the time really explaining the difference between items and why I needed them. On my final checkout I received 10% off of EVERYTHING.
With free classes and amazing service, I truly lucked out finding my dream bike at a dream store. If you want good service and/or an adorable Biria bike like mine, head there and ask for Debbie.