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  • Let me start off by saying...this was our second time going to this AppleBees...so in all fairness, this isnt a one time issue...as I start... It had to be valentines night...we walk in and asked to be seated. The girl at the front says the wait is 5 minutes long. On a night like valentines, thats a really good wait time. So, me and my wife waited to be seated. It took around 10 mins to be seated. We sit down and order drinks, as most resturants do. Our waitress name is Jessica C by the way. We look over the menu and decide we want an appietiser and two meals. So, she comes back and we order all it at one time. No issue there and sounds as though it might be a really prompt meal. A few minutes go by and we do get our appitiser first. I didnt realize that BBQ sauce came with it...no worries, we will just order/ask for ranch. To get Jessica's attention was near impossible. We finally do and i asked her for ranch sauce. No problem she said and we along her way. As we are enjoying what we can of our food, she comes back with other drinks for another guest, well i assumed that the ranch would be on this tray, but no. She gives other people their drinks and continues to take orders. By this time I getting a little heated, we are almost done with our appitiser and no ranch sauce. Again, to get her attention near impossible.. Just so happens when our main dish comes out we ask the cook for ranch and bingo in less than a minute we get it...he even asked if we wanted a little extra... So, continue our meal...pretty pissed now. And no attention from Jessica C at all. After around 20 minutes or so I do get her attention and asked her for refills on our drinks. And yes i did mention that we got our ranch sauce already. No apology no nothing. This takes forever as well. I finally had to get the bussers attention and ask her for refills. Around 5 mins later Jessica C had our refills at our table...she blamed new customers on her delays. What she doesnt realize is that i watched her the entire time mess with that stupid computer. After a few more minutes we decided we wanted to go and asked for our check. Oh Boy that was at our table in less than a minute. I payed her for the meals and didnt leave a tip...heck no...a tip is a thank you for great service...didnt happen! Even when we left the girls at the front didnt even say thank you for coming and visiting...WE NEVER PLAN TO EVER VISIT AGAIN!!
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