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  • It is really sad that my first review on yelp has to be negative. First off I was excited that they opened this facility. It makes it easier since it is on my way to work. I decided on a Friday I was craving the lox bagel and a coffee. To my excitement it was done in an orderly fashion. When I got to work I couldn't wait to dig into my lox bagel and to mu disappointment there was barely any cream cheese. They slathered it just in the middle, barely. I couldn't even taste the cream cheese. That is how little they putm Okay fine I thought it was a fluke and decided to go again on that following Monday. It took 15 minutes just for me to get the order. I went through the drive thru to save time but I guess not. If you want to wait a long time then go to the drive thru. Then the guy who took my money didn't even bother to say anything to me just took the money and didn't even bother to acknowledge at least that I was there. I ordered a cafe mocha hot. I mean I am paying almost $5.00 for this coffee so it better be good right? I would of let the long wait slide just as long as my coffee would of tasted good. I was already running late since it took longer than expected to get my drink. So I went to drink my coffee when I was at work again I was disappointed to find that the drink I ordered was so strong it didn't even taste good. It was supposed to be sweet like I specifically asked for it to be. So I had to get some Splenda just to make it taste good. Again another disappointment when I opened the cup it was only filled halfway through. I mean really? I pay this amount of money for half full coffee?! I will now go to McDonald's or Starbucks down the street for drinks or food. I mean horrible experience that I tell people who live close to me to just take the extra trip to the one on Rainbow. I will never go there again. Seriously you guys need to get your act together.
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