Ugggg I hate to do this as I have many friends who enjoy this place, but my experience was not good. First off - I don't complain during dinner and this time was no different. However, I could tell the minute my waiter came to the table - it was not good. I could barely understand what he was saying and he was very unwelcoming when he approached the table. I ordered two glasses of Chardonnay thru the dinner, and each took a minimum of 15 minutes to receive. Same with others at the table.
My food left a lot to be desired. We ordered the tuna nachos which were good... But the white sauce was like a sour cream. Very little taste which ruined the whole appetizer in my opinion. We've ordered these at the Chagrin location and were much better. I then ordered the asiago chicken. Our waiter told me it was one fried piece of chicken and he was right - it was so dry and tasteless. By the time I asked the waiter for salt and pepper - I was halfway done.
Service was horrible - waiter was hustling, but maybe had too many tables. Had to ask twice for bread which came out 2 minutes before dinner. Never came back to check how the meal was and our drinks took an average of 15 to 20 minutes.
I won't return to this location. Period.