Rudest staff on the planet!!!! I work in a Cath lab which is a hard to predict medical environment with emergency cases such as heart attacks that come in. I asked for the Latest appointment and they said the latest for new patients is 330pm but to be there at 300 for new paperwork. I work at Nellis Air Force base hospital, so pretty far. I left work early (which is hard to do) and rushed over. I ran into bad traffic of course and I arrived at 310pm!! They refused to take me! I begged and pleaded and was so very nice and the front dest girl was disgustingly rude. The amount of time it took her to refuse service I could have been done with paper work. 10 min late! Needless to say I couldn't reschedule with that rudeness. Funny thing is there was only 1 person other than me in the waiting room. So you are telling me that me being 10min late is going to delay the whole day. 2 months I waited for that appointment. Now I need to find another doctor and take more time off work.