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| - Unlike some other reviewers, Hubby and I have never had horrible customer service at Pets Inc. A few months ago they pared down to focus on salt and freshwater fish, reptiles, and some gross things with exoskeletons (DON'T make me tell you the story about how when I was seven and we had just moved to Florida and there was a locust plague and you couldn't walk ANYWHERE without stepping on them- and how this started a lifetime of severe exo-phobia). They do still have ferrets, however, and the occasional chinchilla.
I probably shop there once a week, as it is conveniently on my way home from work. The petite pig-tailed blonde in the reptile section has always been super friendly and will take out all manner of lizards for you to hold. Will in the fish section is awesome, and according to his roommate (who also works there) he seems to have some "groupie customers."
Outside of Aqua Touch, Pets Inc has the best fish and coral selection I have seen in the valley. There are other stores with some more exotic critters, but there has always been something else to turn me off- dirty tanks, the stale smell of piss... Pets Inc is not as spic and span, nor as high-end as Aqua Touch, but is far superior to most in the quality and variety of your more basic tank needs.
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