Great guys, good stuff, so why the 2-star rating?
Basically I had a very simple problem with squealing on the tires, all I needed was for them to adjust the angle of the brake pads, I could do it myself but I'd rather have "professionals" do it even if it's like 15-20 bucks.
Basically, the mechanic guy (the guy with Spanish accent, South American?) has this whole song and dance about how it's complicated and he's backed up and it would take a long time and he can't do it. Adjusting brake pad angles isn't rocket science, folks.
So I go to Bikes on Wheels in Kensington and the guy simply says sure, does it the same day. bingo, squealing problem solved.
I don't know what the guy's problem at this place was, fake mechanic if you ask me.