Was here today picking out bridesmaid dresses. The check in girl was trying way to hard to show customer service that she came off fake and snobby. I've been here before trying on bridal dresses and had a great experience. Today my sales rep was flustered and forgetful, I am generally not needy so the experience did not bother my party as much as i could see the lack of service upsetting other customer. But it seemed like there was a lack of management this afternoon. Perhaps not the best spot to book appts at on the weekend. Overall they did try and we got what we needed.