I went there because they open 24 hrs and I was leaving the emergency room to get my prescription after midnight. The lady at the Meds section was with 2 customers and I waited 10 mn for her to finish. Then came me. She took my prescription and gave me a wait buzzard. Hmmm. Why would she do that? I thought maybe she is doing multiple ones for prior customers.
Then the surprise came when she sprung back to the front and startes serving customers again while i was waiting and waiting. She finished with 2 customers and then she went back for another 5 minutes. By that time I was really curious about the wait and asked her why the buzzer and why make me wait?
She said that she was all alone and she had to serve all waiting customers while processing my prescription !!! I went bazerk and told her that's not right or logical ! Everyone should be served in the order they come and like I waited for the prior customers, others that come after me have to wait for my processed transaction regardless of the time it takes and how many staff are there !!!
She tried to explained that this is the after hours 1 person shift system but then again that doesn't matter ! She made wait more than 35 minutes for a process that should take 10 max. She could put a sign on front that she will be right back but seriously serving people because they are just there because my thing needs time in the back?
I will never get my prescription from Drugmart again that's for sure ! Sheee !