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  • Can't get past the receptionist - she's terrible. I want to put a public disclaimer here that I did not get to see the dentist. Call 1: Receptionist gave me address to forward previous xrays (had xrays this year, no dental issues, no personal history of dental troubles etc etc, am current with all treatments, all xrays). Call 2: Forwarded her the xrays. Informed me they weren't good enough for whatever reason and they'd need to do more xrays in addition to redoing the entire set of sets I would be sending her... for whatever reason*. I said I'd get back to her once I checked with my insurance. Call 3: Just moved here, so got my insurance card from HR. Told the receptionist where I work, etc. told her my health information. She told me it was wrong. I told her that this is the only card I have and that Dr. Standley is listed as in network. "There is no such card that you're referring to from that employer", to which I replied "well, I have the card in my hand and could read you the numbers..." she cuts me off "Well good for you, you have a card, isn't that great". ... and continues to actively make fun of me on the phone. Until the receptionist is gotten rid of, you can do 1000% better than here. Even if the dentist is the best dentist to ever walk the face of the Earth, nothing is worth being disrespected by this woman. I'm debating on whether to call and cancel the slot she booked me or just end all contact. It is literally traumatic to speak to her. Simply the worst service I've ever had anywhere in any industry. Disgraceful.
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