Cindy was rude and mean. She was the receptionist and the person who draws blood!!! She was rude the minute I walked in. Doesn't make you feel comfortable for a person like that to draw your blood so I left. You need to get another person in there who has an portrays good customer service if they are going to draw you blood needless to say. I have had better customer service with Diagnostics. But unfortunately my company changed insurance. This was a very very bad experience for me. I will not come back if Cindy is going to draw my blood. Then she goes on to say I'm upset because I went to the other building which they are no longer at. What a joke. Her attitude and her actions are uncalled for. Then she says she needs a urine sample. And I tell her I can't right now. So she says okay you need to give a urine sample before I draw blood so go sit and drink water. Then 3 mins later she calls me to take my blood. So I tell her but you said you can't take my blood before the irons sample. Then she says it's okay now I can take your blood cause the excuse she gave was like because someone else came in. At that point I wasn't comfortable with her taking my blood. I'm so upset with her attitude she was just about to poke me I said no. I wouldn't let someone like that poke me especially with her attitude.