Usually have a great experience here but I just witnessed front desk being extremely rude to both a customer and a student. The heavy set woman with purple hair just told a woman with a small child "Can't you have the father come pick up your child?" I personally am appalled that any place of business would speak to a woman with a child in that way. As a mother I know that sometimes things are difficult to accomplish and for a company to be so incredibly rude and disrespectful is an absolute travesty! I would never expect this attitude from Aveda, company that claims to care about the environment and the community. I'm so disappointed!