Literally worst customer service ever.
My husband and I went through the drive thru. The woman asks if we want to try one of the chickens. We say no and say one moment to decide what to order. Once we have decided my husband starts speaking. Places the order & greeted with silence. He asks if she got all that. Still nothing. Then we reverse the car less than an inch and the woman says 'welcome to Panda Express, how may I take your order?'. I am confused as to why she could not hear us when making the order the first time around but whatever. Midway through ordering she tells us to hold on then comes back and asks what we ordered again. Pulled up to the window to pay & get our food. The lady hands us our food and then walks away from the window. Does not say have a good night or even say good bye.
The food was fine. Seemed fresh and portion size was good. Obviously it's fast food chinese so not the best thing I've ever eaten in my life or anything.
But due to the terrible customer service I will not return to this location ever. Seriously if you don't like your job then quit. Is it really that bad to just be nice to customers? Obviously management doesn't care because looking at the other reviews this has been an ongoing problem that has not changed.