I was a patient here for 3 months without a treatment plan or any sort of pain relief. I came to the clinic with a 2 month old MRI done by a facility in washington state... they insisted that I get another MRI (even though that one showed significant damage) pushing my treatments even further out. It took another 2 months to finally get a new MRI and a follow up appointment for which I didn't even get to see my Dr, I saw Steven Adler who spent maybe 4 mins with me and explain my MRI results that didn't make sense or match what I had on record.. He then suggested I get injections that he even admitted wouldn't last and then as a last ditch effort we could try burning nerve endings.
The next day I sent a portal message asking about my MRI and seeing if maybe there wasn't an accurate reading because of my size, and why the two scans don't match even though they arent very far apart and also asking why i haven't received any help in the mean time for pain relief. I was greeted the next morning with a phone call from a girl at the office informing me that Steven read my message and gave me either the option of self discharging or he would discharge me. When i told her I wasn't sure and that I wanted to talk to my Dr, I wasn't given that option. She told me If i self discharged I could return as a patient to another location but if he discharged me first.. so i reluctantly agreed. However, i didn't sign anything.
I called patient relations immediately and explained the situation.. apparently steven lied to them saying I denied treatment and wanted to self discharge. Then she informed me the self discharge paperwork had already been filed and I could not be transferred to another location (even though the girl said I could)
I am very disgusted about how I was treated.. i felt judged because of my weight, and that I was treated with prejudice and without respect.
Now because Steven Adler got hot-headed and upset that someone even asked a question, I have to endure the long process of finding another clinic.. all while still maintaining a severe level of pain i've dealt with this entire time.
I will tell my story on every piece of the internet connected to this facility so that people are aware of the nightmare of a place this is!