Went this morning for the first--and last--time. I wanted onion bagels and would have bought a dozen if they had that many but they had only 6 left and it was only 10:00 AM. I did notice that they were too large for bagels--not a good thing. But, it was my first time and maybe 6 was enough to try the bagels for the first time. I went home and was looking forward to a bite of a fresh, hot bagel. Impressions: 1. Not hot; not even warm. 2. Not fresh, tasted like yesterday's (ah, so that's why there were only 6 left). 3. Way too big for a bagel, more like a roll with a hole in the middle. 4. Deli? Not even close. Obviously, the owner has never been to a real deli. My suggestion to him: spend a few days in NYC visiting and eating at real delicatessens, then come back to Phoenix and replicate, but better bring back an experienced deli manager also. Short of that, close the shop; you're embarrassing yourself and real deli operators everywhere. For me, I will contin ue the search for real bagels in Phoenix; not hopeful.