sucks sucks sucks. Rude, not capable of doing standard looks let alone a few tweaks to menu provided. I tried two locations just in case the first one was an isolated experience. Unfortunately it wasn't. Blo people - please check out Alli Webb from Dry Bar in the states - she's got it right - multiple visits, multiple locations all with a great experience! Maybe she can bring Drybar to Canada and buy out all Blo locations....