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| - I took my 11 year old son here on Monday for a cleaning and X-rays. I waited in the lobby as his xrays and exam were given and could over hear the staff talking. 3 times I heard somebody ask if the "little boy" was done. Its your dentist office you should know that. I didn't say anything.
Then I heard them getting pricing together for me and one of the girls asks the other if she is sure that is the correct pricing to bring to me, it seemed awfully high. I just thought, well if you work here you should know , right? I didn't say anything.
After the exam, the young receptionist came to me with a "dental plan" for him with two cavities. She proceeded to tell me tooth number 19 and 30 had cavities. I asked "which teeth are those?" She had to ask the hygenist who was now sitting in the receptionist chair. For some reason I would expect the dentist or very least hygenist to go over my sons visit, rather than the young receptionist.
Anyway, with the filings, the absolutely needed fluoride, and the without a doubt needed sealants my visit was going to run me $476!! WTF??? This is for the cleaning and X-rays as well, to be fair. I didn't feel comfortable so I told them I would call them to get the fillings done another day. Which by the way was a huge red flag, that they could get all of this done for me right now? What dentist is so slow with business they can do everything for you in one day.
When I got home I thought, I should call them just to make sure I knew exactly what I was hearing. I spoke to the receptionist for a moment, then she said if I could hold I would be able to speak to the lead hygenist. I thought what the heck why not? i asked a few more questions about his teeth and went on with my day.
I took him to another dentist today. They knew I was there for a second opinion and did new xrays and the exam for free. Guess What??????? My son has NO cavities!! The dentist called me over to show me what Red Hills may have thought were cavities, but instead were "buckles"! No cavities in them. He even showed me if there were cavities his pick would stick when he poked them! I can not believe Red Hills wanted $476 for "buckles", not even cavities! Not sure where they got their dental degrees from, but I wouldn't go back or suggest them to anyone. Seems like a very shady office to me!
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