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  • Listen I love fire house but the service my friend and I experienced from one Sam was truly atrocious! First she asked to see my shirt. I showed her it said Vegas strong. She said "it's kinda over done" I laughed it off and walked away. I apologize if I sound sensitive but what happened in October was something that is very near and dear to my heart. She also made comments to my friend that were unacceptable. When he ordered his sandwich and asked for a large she reminded him that the medium was on special, which, by itself would be perfectly fine. However, when he said that he still wanted a large, she continued to press the special by saying it is only 4 inches less. When he finally confirmed that he wanted a large and continued by ordering another sandwich, she said "oh! I guess there's more now." Before totaling the order. This was unacceptable. Please re-educate your staff on how to speak to customers. The food was good.
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