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| - Having my eyebrows done on an extremely tight budget was a HUGE treat for me when I found a Groupon for $99 to have them done. Because of a couple good reviews I decided to try Jackie out. The first flag for me started going up when the day before my appt. she send a message. Included in that message it states "As disclosed by the coupon company at the time of your purchase, 10% gratuity, based off original full price value price of $485 is expected and appreciated." Please plan this. I have never in my life ever been told by anyone how much they expect to be tipped - I find this rude and greedy. It made me wonder if she would do a subpar job to get me in for the retouch, thus costing me an additional $50 for the tip and $75 for the touch up. And of course it was subpar. Then in her email she goes on to say that if you do this she will give you 50% off the $150 touch up price. Well first of all Groupon stated no such thing. Being last minute and on a tight budget as mentioned I only had half the tip. I told her I would mail her the other half. So a week later I told her I wanted to mail her the final tip and qualify for the 50% off retouch for $75. Her response was "great send it to such and such and address. And wait 6 wks for the retouch". I am still waiting for her to confirm the $75 retouch fee and so I resend the question asking her to confirm, and also asked what suite she was in. She slides right by my question about the discount, but gives me the suite # she is in. At this point even more flags are going up. I finally said why didn't you answer my question about $75 retouch? She slid in a sly comment about saying great we will see you there. But, no confirmation on the discount! It was like pulling teeth it was so ridiculous the game she was playing. Then I said all I wanted was you to confirm it was only $75 you would be charging me - just didn't want any surprises. "Then she says to me - Yes, I normally offer it at the time of the appointment or if payment is received right away but I have no problem extending that to you, I will watch the mail". At this point I don't trust her. Ok, so here is what happened at the appt. I had my eyebrow pencil on. A darker chocolate brown. I told her I wanted my eyebrows just a little lighter than the eyebrow pencil. So she puts this putty looking color on my forehead and said "how's this?" I said that looks pretty light, I want it just slightly lighter than my eyebrow pencil. She said it would be. I said you are the pro, I believe you. Well they are way to light and one is shorter than the other. The shape came out ok for the most part. But after dealing with her business wise and our text messages I do not trust her at all. I know if I did not push the confirmation of the 50% discount, I would have had my retouch and she would have said "That will be $150" I guarantee you, she is sly. But not sly enough - it took me 3 times trying to get her to answer my question and then when she finally did, she said she normally only offers it immediately but would extend it to me - She is a piece of work. Be careful and know exactly what you should be getting, because she will try not to give it to you - just like she did to me. I will not go back to Jackie who is obviously money grubbing hungry to pay for that Little overset glass room on the 5th floor with view. I will go to someone with less overhead who is more concerned about her client than the money. My word of advice to Jackie is to be honest and straight forward and quit playing games. I can only imagine how many people she has suckered more money out of when they thought it was one thing. NO WAY NOT ME!!!!.
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