Was in Charlotte on a business trip, and flying out I had some time to grab some dinner before my flight. This is the best food I've ever had in an airport. ever. That said, now that I see it is a chain that exists in other locations as well, I would definitely check it out if I were in Charlotte again.
I had the Sam I Am burger, because I never turn down a burger with egg on it =). While the pesto flavour was really weak, the whole package was amazingly delicious! Loved every bite of it. The fries were really good too. The service was good and quick when we were there, and didn't have to worry about catching our flight or anything.