They've definitely done themselves a favor by updating/refurbishing their intake area, especially for the optical center.
It used to be a small reception desk with a not efficient lady semi-working, mostly snacking lady who wasn't always so friendly to have you take a seat...
Now, they've gone more towards the rotunda reception, but not in a bad way.
The reception staff are vigilant & acknowledge you promptly, check you in for whatever & get you to a spacious seating area.
They've also have coffee/tea staions where you can fresh brew your hot beverage while you wait.
While I was there an elderly gentleman asked for help from a passing staff member & she promptly found someone to come help him with what he needed & in such a pleasant manner, I was impressed.
Didn't get what I needed on this quick drop-in, but even though I couldn't get my glasses buffed of scuffs, I was offered to have them tightened since I was there!
Definitely will go back even though it's not my neighborhood anymore.