I've been coming here for awhile and the people are amazing! However, there is always something. I asked for a design today and specifically said, "if you don't have this I'd like to do something else" so after halfway through he says "oh we don't have it, but I'll have it for you next time". Last time I was here they were so busy and rushing that all of my nails were crooked. If I don't like it they will argue with me saying it was what I asked for or "that's how your finger is shaped". As soon as I get up from the chair to wash my hands, I will come back and there is already another customer in my seat where my keys, phone, and wallet are. I just try not to stay longer than I absolutely have to. They have great prices though.